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KNOWLEDGEBASE - ARTICLE #867
This problem is specific to a few printer drivers with certain versions of Windows. This problem will be fixed in a 4.01 update. For now, the workaround is either to install a printer driver from the Windows installation CD (and not the ones that come from HP), or, if possible, upgrade to Windows 2000 or later. You can also try installing a different printer driver (that will still work with your printer). We apologize for this glitch, but it only occurs with Windows 98 and a few printer drivers, so did not show up in our testing.
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