After downloading an installer for Prism 3 using Mac OS X, I double-click on the .bin file and nothing happens. The installer doesn't launch.

A few other people have had similar problems with running the downloaded installers under OS X. We don't understand what the problem is, but we can offer two ways to bypass the problem:

First method:

1. Find Aladdin DropStuff program. You may use Sherlock program (click command-F from the Finder) to find it.
2. Drag the installer Prism3cxMacInstaller.bin file onto the DropStuff icon. This will result in the creation of a Prism3cxMacInstaller.bin.sit file.
3. Drag the file Prism3cxMacInstaller.bin.sit onto StuffitExpander icon. StuffitExpander is located near DropStuff (by default the folder is called "Stuffit Drag and Drop"). This step produces a Prism3cxMacInstaller.bin.1 file that automatically starts to install Prism.

Second method (try if the above method doesn't help):

1. Reboot under Mac OS 9.
2. While under Mac OS 9, remove .hqx or .bin from Prism3cxMacInstaller.bin (or Prism3cxMacInstaller.bin.hqx)
3. Restart under Mac OS X and double-click the file Prism3cxMacInstaller (the one that was modified on the step 2)

If that doesn't work... Please email us, and we'll mail a CD.