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when you launch Prism. Here is the fix: Make sure you have installed Prism 5 and that you are using the correct site license serial number. Have ...

GraphPad FAQs

It is essential that you include your serial number with this request. Updating Prism Mac 5.0a, 5.0b, 5.0c, or 5.0d to 5.0f (especially for people using ...

https://www.graphpad.com/support/prism-5-updates/

This functionality is not available in Prism Cloud workspaces associated with subscriptions using serial number based licenses. © 1995-2025 GraphPad ...

https://www.graphpad.com/guides/prism/latest/user-guide/

Include your serial number with the request. Updating a network license: You cannot update the Prism program file on a server until all users have quit ...

GraphPad FAQs

The error message means that Prism is not finding the serial number file SSSTATM5.QXT That file normally goes in \Windows or \Winnt. Try moving it to the ...

GraphPad FAQs

With Prism 3, the graphics export library was a separate installation. Write to us for a new installer. Include your serial number. If you are using Prism 4 or ...

GraphPad FAQs

It is essential that you include your serial number with this request. Updating Prism Mac 7.0a/7.0b/7.0c/7.0d to 7.0e. Prism Mac 7.0e is also a free update ...

https://www.graphpad.com/support/prism-7-updates/

... serial number file" then switch to this FAQ. OTHER SIMPLE FIXES THAT MAY SOLVE THE PROBLEM. Make sure you are not running an old version of Prism with a new ...

GraphPad FAQs

New alert if user tries to enter a masked serial number (using ### instead of actual numbers). Dialog that warns of expiration in next 30 days now offers ...

GraphPad FAQs

Serial Number You received your serial number, which begins with 'GP', when you purchased Prism. Email The activation code will be sent to this address ...

https://www.graphpad.com/register/